Signals and points failure

How problems with signals and points cause delays – and what we’re doing to prevent them

If signals or points fail, our main priority is to keep passengers and staff safe. We then resolve the failure as quickly as possible to keep any delay to a minimum.

What are signals and points?

Signals tell train drivers when it’s safe to go and what routes their trains will take.

There are about 40,000 signals across the railway and a complete signalling system is complex with many more parts that work together.

A signalling system collects all the information needed to tell drivers when it’s safe to move forward. So when our systems detect a problem, signals turn red automatically and stop trains running.

Points, also called switches or turnouts, are devices that let trains move from one track to another at junctions. They’re essential for efficient railway operations, allowing trains to be directed in various directions.

How we’re reducing signalling failures

Signals can fail for different reasons, such as a power cut or blown fuse in the circuit. Our network is designed so that if something stops working, such as a signal or a set of points, trains will stop before they reach it.

So if there’s a power failure, the signal goes black and the driver knows not to pass a signal unless it has a green or yellow light; and if a point fails, the last signal before the set of points affected will automatically turn red so no trains pass.

To avoid interruptions in the power supply, here are just some of the measures we are taking.

We’re introducing uninterruptable power supplies (UPS), which take over when the main power supply is cut, minimising delays to passengers. We most recently introduced them on the West Coast and will continue to do so as part of ongoing resignalling schemes.
In areas that don’t have UPS, we’re making the power supply more reliable by replacing ageing cable.
We continually monitor the health of our power supply system using wireless monitoring backed up with annual inspections.
We’ve also invested in fault-finding equipment so we can fix problems before they happen to avoid delays.
Our intelligent technology lets us remotely monitor the condition of signalling systems and identify faults as soon as they happen. This means we can respond more quickly so trains can run again sooner.

How we’re preventing delays by increasing the reliability of points

Like signals, points can fail. They might get clogged with debris or ice, the drive mechanism might fail or, in hot weather, they might expand too much. When points do fail, the system goes into ‘fail safe’ mode.

Because most points are monitored remotely, we can usually fix the problem before points fail.
We’ve fitted electric heaters and NASA-grade insulation to points to stop ice forming because this can jam the mechanism.
We’ve added protective covers to 4,000 points and 2,500 point motors to keep snow out and prevent damage from ice that can fall from passing trains.
We paint rails white at critical points so they absorb less heat, which reduces expansion. Typically, a rail painted white is 5°C to 10°C cooler than one left unpainted.
If points do fail, we can often secure them in one position so trains can pass over. This keeps lines open and trains moving.
When the problem is more serious, we re-route trains to minimise disruption.

Upgrading for the future

We’re investing heavily in upgrading signalling across Britain, so modern digital signalling systems cover more services. In fact, each year, signalling upgrades play a huge part in planned engineering works to give you a better railway.

This involves replacing traditional signal boxes with more reliable, state-of-the-art rail operating centres, which control signalling for large areas.

And in-cab digital signalling is set to replace signalling equipment you’ll have seen from your train.